FAQ

Things you need to know to put your mind at rest.


Q: Is the Ripsnoreā„¢ classed as a medical device?


A: Yes, this device is entered on the Australian Register of Therapeutic Goods as a Class 1 Medical Device under number ARTG#156350.
You should not use unregistered devices for snoring relief

Q: What colour is the Ripsnoreā„¢?

A:The Ripsnoreā„¢ is totally transparent (clear). Your partner will not know that you are wearing the device!

Q: How may Ripsnoreā„¢ reduce snoring?

A: The most common cause of snoring is an airway that is partially constricted due to muscles at the back of your tongue relaxing as you go to sleep. When air passes through, it causes the palate to vibrate and create noise. Ripsnoreā„¢ moves the jaw forward, opening the airway, preventing the vibration and may reduce snorng.

Q: What will I receive when I purchase Ripsnoreā„¢?

A:You will get 2 Ripsnoreā„¢ devices, 1 protective case, fitting spacer, and detailed molding instructions. Shipping is also included.

Q: Where can I have my Ripsnoreā„¢ delivered?

A: You can have your order shipped almost anywhere. Australian orders ship in 1-2 business days using Express Post. U.S. and Canadian orders are shipped First-Class and delivered within 2-5 business days. All other locations may require up to 5-15 business days.

Q: How secure is my purchase?

A: We know that online security can also keep you awake at night. This is why we take great care to make sure that your purchase is safe and secure.

Q: Is Ripsnoreā„¢ easy to fit?

A: Absolutely! Ripsnoreā„¢ comes with a complete list of simple, step-by-step instructions to help you fit the device.

Q: Will Ripsnoreā„¢ fit my mouth?

A: Ripsnoreā„¢ has been designed to fit all sizes. If for any reason it's too large, the ends can be easily trimmed off (this is generally not required).

Q: How many times can I remold my Ripsnoreā„¢?

A: Your Ripsnoreā„¢ can be remolded up to 5 times. If you need to re-fit the device more than 3 times, use the second Ripsnoreā„¢ provided.

Q: My Ripsnoreā„¢ seems to have stopped working, why?

A: The device may have stretched slightly. Simply remold it according to the instructions.

Q: My Ripsnoreā„¢falls out during my sleep or does not seems to work, what can I do?

A: Try remolding the device but this time biting really hard into the device and at the same time pressing very firmly through your lips onto the teeth and gums. This will give the device a very tight fit and increase the chances of success.

Q: How do I clean my Ripsnoreā„¢?

A: To clean the device, simply place it under fresh running water.

Q: What is the white spacer for?

A: The spacer is used only during the fitting process to keep the front breathing holes open. Remove the spacer when using the Ripsnoreā„¢ to allow breathing through your mouth.

Q: Will I experience any discomfort when I first use Ripsnoreā„¢?

A: At first you might experience some minor discomfort in the joint at the back of the jaw. This should go away as the jaw gets more accustomed to settling into the forward position. There also may be some slight discomfort in your teeth as they help hold the jaw forward. This feeling will also diminish over time. Possible uncommon side effects are TMJ discomfort/dysfunction and permanent occlusal changes.

Q: My jaw feels as though it's pushed forward-is this normal?

A: This is a common feeling experienced shortly after you remove the device. Your jaw will move back naturally and quickly-and the longer you use Ripsnoreā„¢ the more you'll get used to this sensation.

Q: Will I still be able to breath through my mouth when using Ripsnoreā„¢?

A: Yes, the device has been exclusively designed with 2 structural breathing spaces in the front.

Q: Who is able to use Ripsnoreā„¢?

A: All adults-male and female-are able to use the device. It has been designed to cater for all types of mouth shapes and sizes, and can be fitted accordingly.

Q: Can people with dentures use this product?

A: As long as you have healthy gums and normally wear snuggly fitting dentures at night-without any signs of irritation-there is a reasonable chance Ripsnoreā„¢ may work for you.

Q: How long will Ripsnoreā„¢ last?

A: The Ripsnoreā„¢ will be effective for 6-18 months. The lifespan depends upon the amount of stretching that the device experiences keeping the jaw in a forward position. Once the device is "stretched out," it will need to be replaced. The second device you receive will help ensure you get the most use between orders.

Q: Would it be helpful to ask my dentist to fit my device?

A: Ripsnoreā„¢ has been carefully designed to be easily fitted. However, there is no reason why your dentist can't be involved. Your dentist can also give a professional opinion about whether or not your teeth are suitable for a jaw advancer.

Q: General Use.

A: This device should only be used as directed and please read the label. If symptoms persist, see your doctor or healthcare professional.

Q: What if I have to return my Ripsnoreā„¢?

A: If you purchased your device from a reseller, chemist or pharmacy outlet then the device MUST be returned to the place of purchase for a refund. If the device was purchased online from www.ripsnore.com.au, then please return the device with a tracking number to : Ripsnore, PO Box 16283, City East, Brisbane, Q4002.